Thursday, May 9th, 2013
On March 21-22, we hosted our first annual User Group meeting. It was held at the Hilton Naples in Naples, Florida, and was attended by several current users of ClaimVantage’s claim processing, such as Symetra, Version1 and BeneSure. It was the perfect opportunity for folks to meet each other, learn more about our claim processing, and give us feedback.
We were excited to share our Product Roadmap, which features some of the updates and improvements we are making in both the Disability and Absence Management segments. Presentations were given by our own Leo Corcoran, Mike Kellis, Bev Nye and Angie Brown. There was also a Customer Experience Roundtable, allowing our customers to share insights and best practices with us and each other.
Our sincere thanks go out to all of our user group participants who thoughtfully shared their time and experiences. Here at ClaimVantage, we are extremely grateful that this meeting was productive, informative and useful. We listened and learned, and are already looking forward to next year’s User Group meeting!
Monday, May 6th, 2013
At the Dynamics Conference in Naples, Florida, ClaimVantage was excited to once again give away a complete lobster dinner. This time our winner was Rick Vegh of AIG. Here’s what Rick said about his prize:
My family thoroughly enjoyed our Maine lobster experience last night. One of my favorite things to do is to visit your wonderful state, and to have fresh lobster, and last night you turned the tables—you brought Maine to us! Everything was delicious and much appreciated, many thanks.
We are happy to share a little bit of our wonderful state, and are so glad it was enjoyable!
Tuesday, January 22nd, 2013
Here at ClaimVantage, we know your customers can’t predict an accident, but they can predict needed expenses after the accident occurs. The ClaimVantage solution for accident only insurance provides accurate, accessible, and automated processing of claims. Like all of our automated claims management solutions, our accident only solution means you access at any time, from any where through the full life cycle of a claim.
This innovative solution has several key features, including accident specific-sum coverages, an easy to use Claim Intake Wizard, and automated workflow tasks. This ensures that work is completed and allows for the management of multiple benefits on one claim submission. It also has the flexibility to allow more than one person at a time to view and work on claims at the same time.
We know that managing accident only claims can seem complicated and overwhelming, and we are pleased to offer a solution, making the process more streamlined and efficient.
Friday, January 11th, 2013
We are excited to tell you about a new feature for our Disability/Life application. Many of our clients have told us that they want an easier way to manage the various notes and documents that can be attached to a claim. The new feature does just that, giving the user the ability to easily search, view and edit all attachments and notes related to a claim.
This new feature has some great capabilities. You can view all of the attachments and notes in a single view. And, you can sort the list by type, such as subject, description, date created, or note owner. Attachments and notes can be added, replaced, or deleted from either view, and you can edit or print as needed. You also can create a PDF document which lists all the attachments and notes. This PDF document can then be saved, printed, or emailed.
We think this new feature is going to make managing your claims a lot more efficient. To learn more, watch our short video that highlights the process.
Monday, January 7th, 2013
At the annual ROSE conference in Minneapolis last September, ClaimVantage was pleased to give away a complete lobster dinner. Recently we received word from our winner, Lisa Haselow of Madison National Life Insurance Company. Here’s what she had to say:
I did receive the lobster dinner as promised on 11/30/2012. What an adventure that was! I’ve never prepared live lobster before; nor do I expect I would again, to be honest! My kids got a kick out of seeing the “big bugs” and it really was a delicious meal. Tons of food, between the two soups, the shrimp cocktail and the four lobsters, plus all the sides I prepared, and the cheesecake dessert! Thank you so much – it was really a very great prize! There was even enough lobster leftover for me to make a lobster alfredo pasta the next day. Thanks again! (I attached a funny photo of me in the token seafood bib – haha!)
You’re welcome, Lisa! We’re delighted that you and your kids enjoyed one of Maine’s signature delicacies!
Friday, December 7th, 2012
Leo Corcoran, our CEO, was recently interviewed as part of an internal meeting with our business partner Cognizant.
Here is an excerpt of what he had to say about the features of ClaimVantages and the benefits of moving to a cloud-based, automated system for processing claims.
Wednesday, October 17th, 2012
I wanted to share a press release about some very exciting news from ClaimVantage. The partnership we are announcing is an important step in our goal to expand the market for our solutions. You can read the press release here.
Tuesday, October 16th, 2012
Hope to see you at the Australian Life Underwriters and Claims Association, Inc. Conference on October 20-24 at Langham Hotel, Auckland, New Zealand.
Email me with questions or comments.
Friday, October 5th, 2012
I was recently quoted in an article about CipherCloud’s new Cloud Encryption Partner Program. CipherCloud offers seamless interoperability with it’s partners. You can read the whole article, “CipherCloud Introduces Cloud Encryption Partner Program”, here.
Friday, September 28th, 2012
Are you thinking of switching to an automated claim processing system? Here at ClaimVantage, we see automated claim processing quickly becoming a critical piece of the competitive puzzle. We know the idea of switching from your old legacy system to a new automated one may seem daunting, but we can help! We now have a Buyer’s Guide, Starting the Claims Automation Process, that can answer your questions and show you just how easy it can be.
There are many advantages to ClaimVantage’s software solution, including lower costs, access from anywhere, easier integration, and security. Check out the Buyer’s Guide to see how ClaimVantage can help your company move seamlessly into the future of cloud computing. Download the Buyer’s Guide here.