Integrated Disability Solutions
Administering absence, STD and FMLA requires an exhaustive and up to date understanding of complex, disparate and potentially conflicting regulations and employment rules. Administering the rules incorrectly opens the door to litigation. Employees can also easily take advantage of an ill-informed or defensive position on FMLA or other regulations and union rules.
The ClaimVantage integrated Disability and Absence Management Solution is a fully integrated application balancing absence management, short-term disability (STD) and complex regulations like the Family Medical Leave Act (FMLA). At the heart of the solution is a proprietary, rules-based application that enables accurate and efficient decisions and processing.
Combining absence, STD and FMLA in a single solution drastically reduces the amount of duplicate work in overall claims administration. It also balances and prioritizes independent, but interrelated, information required for adjudication. Each element of the solution is also available independently.
The solution supports a single point of intake and can start the actual request process with the employee answering questions on a web-based self-service portal. Having those answers linked to more than one set of rules around FMLA, STD and absence allows the solution to weigh and evaluate layers of complex and potentially conflicting requirements and data.
With an integrated intake the system logically takes the employee down the appropriate path for their specific needs, creating only the claims pertinent to each individual. This process eliminates user error, allows the employee one quick and easy step to fulfill their obligations and cuts operational time in half.
Benefits of Integrated Disability and Absence Management
- Single point of intake for employee
- Enhanced data collection and reporting
- Concurrent time tracking
- Eliminates user error regarding claim eligibility
- Over 50% cost savings by integrating the intake process
