Travel Claims

The travel claim process manages payments to insurers, providers, and clients and assists in managing the activities required to process a claim. Travel insurance claims cover a number of benefits in the policy including trip cancellation, loss of baggage and medical reimbursement. ClaimVantage uses Document Requester to help identify the documents and create activities to ensure that all documents are collected in advance of any invoice-based payments.

Integration to travel concierge systems and policy plans through the Policy provide increased claim processing speed, efficiency and accuracy.

Features include:

  • Auto adjudicated claims processed driven by business rules engine.
  • Medical diagnosis based on ICD-9 codes.
  • Lump sum and/or invoice reimbursement payments supported.
  • Adjustments including deductible amounts and coinsurance percentages.
  • Multiple benefits support on one claim submission.