ClaimVantage

CLAIMS SURVEY REPORT

ClaimVantage, in conjunction with JHA, surveyed industry leading insurance companies and Third Party Administrators (TPA's) on their claims management systems in order to learn more about the challenges that face the disability claims industry and how claims management systems can assist in successfully managing Claim Operations.

Some of our key findings include:

41% of respondents use a combination of legacy and vendor solutions
70% of respondents have semi-automated payment systems
Only 30% of the respondents can react to immediate product changes
59% of respondents do not use imaging technology

Some of the issues covered in the survey include

  • Functionality of Current System:
  • System Creator and Age:
  • Product Lines Using the Claim System:
  • System Training:
  • System Quality Controls:
  • System Wish List:
  • Overall Opinions of System:
  • Biggest Challenges:

Please complete the following Form to request a copy of our claims systems report.

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