The ClaimVantage strategy to deliver the Product Suite is to partner with
professional services companies. This approach allows ClaimVantage to
target local and international markets with partners that know their market
and have the experience in dealing with local business issues. These can
range from experience with local insurance carriers, understanding the
business requirements for regulatory requirements and supporting local
consulting rates.
ClaimVantage are focused on building a world class claims management
system for the Life & Health market. While we focus on the Product
Suite and integration strategies to support complex technical infrastructure
we work with partners who do the heavy lifting. These services will include
the following; Project Management and Governance, Technical Consulting,
Business Consulting and data conversation.
ClaimVantage will allocate business and technical resources for each
project to ensure that the right skills are available to support the delivery
of the Product Suite. This approach ensures that customer requirements
are identified: documented and communicated to the Development Team via
Confluence. Confluence is an enterprise wiki that makes it easy for both
teams to collaborate and share knowledge.
Open Technologies is a very important to support our partner strategy.
The tool set used to develop and deliver the ClaimVantage Product Suite
is based on Open Technologies that are available to both partners and
customers. There are significant benefits to this approach, access and
documentation, reduced training and a lower cost model to support the
partnership.
ClaimVantage use a knowledgebase to support both partners and customers.
Partners will have access to Confluence via the Web to access ClaimVantage
product documentation, technical bulletins and product updates.
This partnership model works well with product companies that do not have
a professional services division. In our experience over many years in
the software business we have found that product companies that build,
deliver and support their product suite are better focused on the product
rather than the range of professional services that are required to deliver
a complex product implementation.
ClaimVantage believe that focus on the core expertise is critical to
delivering a high quality product and ongoing support. There are excellent
professional services organizations in all geographies that deliver a
range of skills and local business expertise.
ClaimVantage look forward to hearing from you and would welcome the opportunity
to partner to deliver world class implementations to the Life & Health
insurance market.
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